All Hyperice devices, technologies and accessories contain
1 year of local manufacturer's warranty
covered by
Hyperice Malaysia.

No Return or Refund Policy for Hyperice Products

All Hyperice products are strictly non-returnable and non-refundable.

Hyperice Malaysia 1 Year Local Manufacturer's Warranty
is based on :

More details about the coverage of Hyperice Malaysia 1 Year Local Manufacturer's Warranty for
Hyperice technologies, devices and accessories
are listed below.

Hyperice Malaysia
offers a one-year local (Malaysia) manufacturer's warranty that covers :

- Device which has physical / cosmetic damage
- Device which fails to charge correctly

Hyperice Malaysia one-year local warranty excludes :

- Hyperice purchases completed outside of Malaysia 

- Devices subjected to unauthorised repair or modifications
- Damaged devices caused by normal wear and tear, accident, abuse, mishandling or transport 
- Devices not used in accordance with Hyperice care instructions
- Deterioration of delivered device resulting from abnormal storage or safeguarding conditions of client's premises
- Failure to provide the dated proof of purchase
(Sales receipt, Sales invoice, Online bank transfer payment proof, Order confirmation email, Order number)

The warranty is applicable for the 
Hyperice products stated below :

Percussion Technology :
1. Hypervolt 2 Massage Gun
2. Hypervolt 2 Pro Massage Gun
3. Hypervolt Go 2 Massage Gun 

Local warranty covers :
- Hypervolt Motor Unit
- Lithium Ion Battery (Hypervolt 2 Pro)
- Applicator Head Attachment(s)
- Charger / Adapter

Vibration Technology :
1. Hypersphere Vibration Massage Ball
2. Hypersphere Go Vibration Massage Ball
3. Vyper 3 Vibration Foam Roller
4. Vyper Go Vibration Foam Roller

Local warranty covers :
- Hypersphere / Hyperspehre Go Motor Unit
- Vyper 3 / Vyper Go Motor Unit
- Charger / Adapter

Thermal Technology :
1. Venom 2 Leg Heat Vibration Strap
2. Venom 2 Back Heat Vibration Strap
3. Venom 2 Shoulder Heat Vibration Strap
4. Venom Go
5. Venom Go Refill Pack

Local warranty covers :
- Venom Control Unit
- Compression Strap
- Venom Go Control Unit
- Venom Go Refill Pack
- Charger / Adapter

Hyperice Ice Compression Technology :
1. Knee Ice Compression Strap
2. Back Ice Compression Strap
3. Shoulder Ice Compression Strap
4. Utility Ice Compression Strap

Local warranty covers :
- Ice Cell
- Compression Strap

Dynamic Air Compression Technology :
1. Normatec 3 Leg Recovery System
2. Normatec Arm Attachments
3. Normatec Hip Attachment
4. Normatec Lower Legs

Local warranty covers :
- Normatec Control Unit
- Hose
- Leg Attachment
- Arm Attahcments
- Hip Attachment
- Charger / Adapter

______________________________________________

Important notes :

Hyperice Purchases 
Hyperice devices, technologies and accessories upgrade
are not applicable with any top up options.
(this includes back in box (bib) or successful collections)

Hyperice devices, technologies and accessories do not have repair services, worldwide.

Shipping Fee will be required
to all Hyperice products across Malaysia.

Shipping fee will only be waived when Free Shipping is stated
for selected product(s) and region(s).

For any return(s) regards to warranty claims and inspection matters,
customer will bare the Shipping Fee back to Hyperice Malaysia.

Do contact us with a quick message along with
photos or videos regards to any issues you may be experiencing
with your respective Hyperice devices, technologies or accessories at :

Team Hyperice Malaysia will be sure to assist you
right away.